ERP and CRM
One system instead of a mess of spreadsheets and emails.
We build ERP and CRM systems on Symfony, Laravel and Open Mercato that bring sales, customer service and operations together in one place. We design it around your industry and the way you work, so you don't spend years bending it into shape the way you would with boxed software.
What you get
One place for the whole company
- 01
Sales and customer service in one window
Sales reps, support and managers see the same thing: customer history, open quotes, orders in progress and invoices. Nobody has to call another department to check a status.
- 02
Orders from placement to delivery
An order moves through the warehouse and invoicing to dispatch on its own. Nobody retypes data between systems and spreadsheets.
- 03
Reports that answer the board's questions
We build dashboards and summaries around the questions that actually come up in board meetings.
How we work
From a process audit to a working system
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01 Process audit
We study how sales, service and operations run. We look for the places where data gets lost, work is duplicated and systems don't exchange data.
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02 System and integration design
We define the modules, the data flows and the connections to the tools you already use: warehouse, accounting, store and email.
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03 Build in stages
We start with the most painful problems and roll the system out in parts. You see the first results quickly, not a year into the project.
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04 Data migration and onboarding
We move data from your current systems and spreadsheets. We train the team on the new system and stay available in the first weeks after go-live.
- Developer Talks with departmentsPriorities
- Developer ArchitectureIntegrations
- Developer Stage planChange review
- Developer Data migrationTraining
- Agents Legacy system analysis
- Agents API documentationContract drafts
- Agents CodeTestsDocumentation
- Agents Migration scriptsComparison tests
From our blog
Notes from our work on online stores and business systems.
